What personal information do we collect from the people that use our service?
Personal or Creator Accounts
We collect several types of info that allows the app to work properly for you such as location and how you will use the app. However, some info is mandatory as shown below.
- Email Address
- Display Name (what you want to be known as)
- Date of birth for age verification
A paid creator is a person who converts their account to a paid subscription-based option that is offered to their fans/supporters. To become
a paid creator, you must apply with our payment partner from our site, create content that is within our guidelines and provide information for tax purposes with the below info.
- Legal name
- Social security or taxpayer-identification number
- Date of birth
- Banking account info for payouts
- Other info if needed for identification.
When do we collect information?
We collect information from you when you register with our service or enter information on our service.
How do we use your information?
We may use the information we collect from you when you register with our service, accessing your account after you sign in, remembering your account info to keep you logged in for future visits, or use certain other service features in the following ways:
- To personalize your experience and to allow us to deliver the type of content in which you are most interested.
- To start a creator/seller account to be able to accept paid subscriptions from supporters.
- To administer a contest, promotion, survey or other service feature.
How do we protect your information?
We use Secure Socket Layer (SSL) technology when accessing personal information.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Also, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. Also, some information is stored in an encrypted state.
For creator accounts, all personal information such as legal name, social security, etc is transmitted directly to our payment processor and is never stored on
OfficialMe servers at any given time. All info is stored with our PCI compliant payment processor Stripe. We use unique tokens to retrieve and manage your data with Stripe.
Do we use 'cookies'?
- To show you have an active session after signing in.
- Understand and save user's preferences for future visits
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, some of the features that make your site experience more efficient may not function properly, such as you will not be able to remain logged in and will be unable to use the service with your account.
By using our service you permit us to use your PII for the purposes mentioned.
We don't intent to and do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. If this ever becomes necessary we'll provide advanced notice for an opporuntity to opt-out. This does not include our payment processors e.g. (Stripe) and other parties who assist us in operating our service, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
- By logging in to your account
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old and the Service is not intended for anyone under 17 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
We will notify the users via in-site notification
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to:
- Send information, respond to inquiries, and/or other requests or questions
- Process login and account related activities for access to the service.
- Send you additional information related to your product and/or service
To be in accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can
- Change your account preferences for emails
- Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
PO BOX 2641
Addison, Texas 75001
support [at] officialme.com
Last Edited on 2020-2-17